Extremely pleased. After talking to a local law enforcement officer about the problems I was having at my properties he suggested I contact NERSA. I was having problems with illegal activities on my properties, loitering on fire escapes, unauthorized occupants and a host of other troublesome issues. I am an out of town landlord managing my own properties. The tools Keith and his team have installed make my job much easier and now I can see my properties all at once on any of my electronic devices.